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Crossing the CSP Chasm
Are you thinking of becoming a CSP? Be forewarned - there are significant challenges to
overcome involving fundamental business and technology questions. For
most IT Service Providers, these challenges represent a considerable chasm to
cross when making the leap to a CSP business model. Are you prepared to
cross this chasm? How completely have you done your homework?
Ask
yourself the following questions and make sure you have rock solid answers for
each of them before embarking on your own business transformation.
1. Based on your core competencies and target
customers, what specific cloud services should you offer?
2. How will you price and package cloud services
as solutions that maximize revenue, profitability and customer value?
3. How will you make the transformation from a
non-recurring revenue model to a monthly recurring revenue model?
4. How are other CSPs doing it? What are
their successful strategies and how did they overcome their
challenges?
5. What is your “blueprint” for becoming a
successful CSP - a roadmap to help you avoid the pitfalls and accelerate
the process?
These questions represent
critical success factors when establishing or growing a CSP business. They are
not easy questions to answer. They represent an investment of time, energy and
resources that will determine your level of success in the market place and the
amount of value you will create in your business. They represent the homework
you must do and the level of commitment that you have. Do your homework
diligently, and you will cross the chasm. MSPexcellence has done extensive
research into all of these key questions and we have the tools, strategies and
best practices to answer them. They are all contained in the Cloud
Solutions Provider Program.
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MSPexcellence has developed a comprehensive program for building a successful MSP and CSP business called The MSPexcellence Cloud Solutions Provider Program.
We strive to enable our resellers to grow significant and
sustainable business around Google Apps. MSPexcellence has developed
programs, tools, and training to help our resellers get to this level with
their business. After many years of helping managed service providers
build up recurring revenue business, they're now bringing a great deal of
experience to help cloud service providers do the same.
Jeff Ragusa,
Google Apps SMB Channel Lead
As a Google Apps Premier
SMB Reseller, our business is already strong and growing. So, too, is the
market for cloud-based solutions and services. The CSP Program helps us
look beyond our current business model, focusing on the future in a more
structured and strategic way.
The program helps us evaluate, plan, and
expand our services with a greater understanding of the impact on our costs,
our operations, and our bottom line. Rather than trial and error, the MSPexcellence
CSP Program gives us information we are using for more timely, more accurate,
and more beneficial decisions.
Allen Falcon,
CEO Cumulus Global
MSPexcellence has a unique
and practical approach for avoiding pitfalls while, at the same time, providing
a framework for connecting business strategy, marketing programs and sales
execution into an integrated set of initiatives that will fuel the growth of my
business.
Brian Killian, CEO, Northpoint Technology Group
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